تأثیر مدیریت زنجیره تأمین پایدار بر اثربخشی سازمانی: نقش میانجی مدیریت کیفیت جامع

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دکتری مدیریت اجرایی، شرکت سیم و کابل ستاره، یزد، ایران.

2 کارشناسی ارشد، گروه برق الکترونیک، شرکت سیم و کابل ستاره، یزد، ایران.

چکیده

هدف از مطالعه‌ حاضر، بررسی نقش میانجی مدیریت کیفیت جامع در تأثیر مدیریت زنجیره‌ تأمین بر اثربخشی سازمانی در کارکنان شرکت سیم و کابل ستاره یزد بود. این پژوهش از سری مطالعات همبستگی بود که با رویکرد مدل‌سازی معادلات ساختاری حداقل مربعات جزئی انجام شد. با توجه به کوچک بودن جامعه‌ آماری مورد نظر، از روش کل شمار برای نمونه‌های پژوهش استفاده شد و تمامی ۹۰ نفر کارمند این شرکت به‌عنوان نمونهی آماری انتخاب شدند. ابزار جمع‌آوری داده‌های این پژوهش، پرسشنامه‌ مدیریت زنجیره تأمین پایدار لین و همکاران (2014)، پرسشنامه مدیریت کیفیت جامع اسپینوال (۲۰۱۵) و پرسشنامه اثربخشی سازمانی بر اساس مدل کارکردهای چهارگانه پارسونز استفاده شد. از روش مدل‌سازی معادلات ساختاری با رویکرد حداقل مربعات جزئی برای تجزیه ‌و تحلیل داده‌ها استفاده شد. نتایج به دست آمده نشان داد که مدیریت زنجیره‌ی تأمین می‌تواند به‌صورت مستقیم بر اثربخشی و مدیریت کیفیت جامع کارکنان تأثیرگذار باشد. همچنین، نتایج آزمون سوبل (۱۸/۹) نقش میانجی‌گری مدیریت کیفیت جامع را تأیید کرد. نتیجهی آزمون VAF به این معنی بود که متغیر مدیریت کیفیت جامع می‌تواند به میزان ۴۲/۰از تأثیرات مدیریت زنجیره تأمین بر اثربخشی سازمانی را تبیین نماید. با توجه به این نتیجه به مدیران شرکت سیم و کابل ستاره یزد پیشنهاد می‌شود با ایجاد استراتژی‌هایی در مدیریت زنجیره تأمین بر مدیریت کیفیت جامع تأثیرگذاشته تا در نهایت بتوانند اثربخشی سازمانی کارکنان خود را افزایش دهند.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

The Impact of Sustainable Supply Chain Management on Organizational Effectiveness: The Mediating Role of Total Quality Management

نویسندگان [English]

  • Alireza Shishehbori 1
  • OmidAli Shojaei 2
1 PhD in Executive Management, Setareh Wire and Cable Company, Yazd, Iran.
2 Master of Science, Electronic Electronics Department, Setareh Wire and Cable Company, Yazd, Iran.
چکیده [English]

The purpose of this study was to investigate the mediating role of total quality management in the impact of supply chain management on organizational effectiveness in employees of Setareh Yazd Wire and Cable Company. This research was one of a series of correlation studies that were conducted with the modeling approach of structural equations of partial least squares. Due to the small statistical population, the counting method was used for research samples and all 90 employees of the company were selected as a statistical sample. The research measurement tools were the Sustainable Supply Chain Management Questionnaire by Lane et al. (2014), Spinval Integrated Quality Management Questionnaire (2015), and Organizational Effectiveness Questionnaire based on Parsons quadruple function model. Structural equation modeling with partial least squares approach was used to analyze the data. The results showed that supply chain management can directly affect the effectiveness and overall quality management of employees. The results of Sobel test (9/18) also confirmed the mediating role of total quality management. The result of the VAF test meant that the TQM variable could explain 0.42 of the effects of supply chain management on organizational effectiveness. According to this result, the managers of Setareh Yazd Wire and Cable Company are suggested to influence the overall quality management by creating strategies in supply chain management so that they can finally increase the organizational effectiveness of their employees.      

کلیدواژه‌ها [English]

  • supply chain management
  • Total Quality Management
  • Organizational Effectiveness
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